Empathy
Why is empathy South Africa's superpower?
When we are willing to walk in someone else's shoes, stop to see their perspective, or give them space to share and process their feelings, we are part of changing the world through empathy.
Empathy, fostered through storytelling, is a spark that can light a fire of transformation. It can reshape hearts, minds and communities. Imagine the ripple effect if you used empathy into your daily interactions or community. What new possibilities could you unlock? What barriers could you shatter?
Over three decades into democracy, South Africa remains a nation striving to overcome its historical divisions and social challenges. Empathy (the ability to understand and share the feelings of others) emerges as a powerful tool to bridge divides, foster inclusivity, and create connected communities. It’s not just a virtue, it’s a practical force for change.
Heartlines’ What’s Your Story? programme demonstrates how storytelling can amplify empathy, transforming individuals, relationships and communities. By inviting South Africans to share their personal narratives, it breaks down stereotypes, promotes healing, and inspires collaboration. Below are some key discoveries from What’s Your Story? participants about empathy that could transform how we understand and harness its power to improve relationships, foster social cohesion and drive meaningful change across different levels.
Listen to our podcast on empathy
Do you know the difference between sympathy and empathy? Why do we need empathy anyway? In this episode our guests share how they've experienced the power of empathy in their own lives and why they think it's such an important skill in our society today.
Listen in as family therapist and Heartlines representative, Merrishia Singh-Naicker, Wesley van Graan who is also a Heartlines representative, and What’s Your Story? programme manager, Simone Gregor talk about finding healing through empathy with host Andile Maposa.
How can you grow in empathy?
What does empathy mean to Gen Z?
"Empathy is feeling someone’s struggles, even when they’re not yours," reflects Pule, 26. For many young people today, empathy is more than just a buzzword – it is a way of connecting, understanding, and building relationships in an increasingly complex world.
We spoke to four young people who shared their perspectives on empathy.Their reflections reveal how empathy shapes peoples lives and relationships, especially for Gen Z.
